Aura Stylo will accept returns of unworn clothing items with
original tags and clear garment packaging with SKU label. We do not accept exchanges
of any kind.
Return requests must be initiated within 7 days (the first day
of the return window starts the day tracking shows delivered status) of receiving
all items in the order and shipped back to us within 7 days of submission to
qualify for a full refund.
If it is a split package order, it will start from the time of
the final package delivery date and time.
Orders returned without meeting the above criteria are subject
to a 20% restocking fee or we may decline the entire return.
Shipping and handling charges are non-refundable.
Return shipping is the customer's responsibility unless it was
a shipping error or a damaged item.
Please allow Aura Stylo 5 - 7 business days from the day we receive
the returned package to process.
Aura Stylo will email you after return has been processed
to confirm what has been done.